

Staffing and Workload Studies
Right Staffing. Clear Workload. Better Service Delivery.
65th North Group provides independent staffing and workload studies for public sector organizations that need a clear understanding of staffing levels, workload demands, service expectations, and operational capacity.
Our studies give management practical insight into whether current staffing, roles, schedules, assignments, and service delivery expectations are aligned with actual workload and organizational priorities.
What We Help Organizations Address
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Staffing levels by department, division, or function
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Workload demands and service expectations
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Roles, responsibilities, and position utilization
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Span of control and supervisory structure
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Scheduling, coverage, and operational capacity
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Service gaps, bottlenecks, and workload pressures
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Opportunities for reassignment, realignment, or shared services
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Staffing needs tied to current and future service demands
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Weighted caseload studies
Practical, Actionable Results
65th North Group provides clear findings, realistic staffing recommendations, and prioritized implementation guidance management can use for decision-making, budget planning, and service delivery improvement.
Our recommendations are practical, actionable, and tailored to the organization’s workload, service expectations, operational realities, and available resources.
Why 65th North Group
Staffing studies require more than simple ratios or generic benchmarks. Public sector staffing decisions must account for service levels, workload, scheduling, compliance needs, public expectations, budget capacity, and implementation realities.
Our work is independent, professional, and focused on helping management align staffing with workload, improve service delivery, and strengthen organizational capacity.
Contact 65th North Group to discuss a Staffing and Workload Study for your organization.